Question: How to deposit balance?

Answer: Click Here to watch the video.

Or Head over to your Deposit Page https://smm-promotion.com/payment/add-funds, where you can top up using Paytm/Phone Pe and other Payment Methods. Paytm/PhonePe/Paypal Balance Will Be added instantly. If you need any other payment methods please raise a support ticket we will help you out.

 

Question: I want to add funds but I don't have Paytm/PhonePe/Paypal?

Answer: Please raise a support ticket we will help you out.

 

Question: How to place order?

Answer: Click Here to watch the video.

Or Go to New Order Page and select the service & package and carefully read the description of the service and then place the order.

 

Question: Can I get a discount?

Answer: Yes we can offer it if you are a big buyer.

 

Question: I want a panel like yours Or I want to resell your services?

Answer: To get a panel like ours you can buy a child panel. Please raise a support ticket we will guide you.

 

Question: What is the partial status?

Answer: Partial Status is when we partially refund the remains of an order. Sometimes for some reason, we are unable to deliver a full order, so we refund you the remaining undelivered amount.

Example: You bought an order with quantity 10,000 and charges 10$ let's say we delivered 9,000 and the remaining 1,000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1,000 (1$ in this example).

 

Question: How much time order takes for processing?

Answer: Average processing time of an order is 3-8 hours. Still, you suppose to wait for 24 hours in some cases. If the order is not started within 72 hours, the system will automatically refund the amount to your account.

 

Question: What's the difference between refill and no refill?

Answer: In Refill: System will refill followers in case of a drop.

In No-Refill: You might lose followers. We are not supposed to refill lost followers.

 

How can I check how my orders are going?

On the top bar select "Order History"

Pending: The order is in checking, it will be approved or rejected by the server in a few moments.

Processing:: The order is accepted, it will start shortly.

In Progress:: The order is started, and it will be completed as soon as possible.

Partial:: You got only a small % of the order, the other has been refunded.

Canceled: You put a bad link or there was a server problem, you have been refunded and the order didn't start.

Completed:: The order is completed.

R30 = Refill(R) period 30 days. If the service gets drops, you can open a ticket with the order id and ask for a refill.

AR30 = Automatic Refill(AR). Refill Period 30 days. If you get drops over the 10%, the server will refill it in automatic.

 

  • Please do not use more than one package at the same time for the same link {on this site or other sites} and if you want to use more with the same link. Please wait for the first order to be Completed /canceled/Partial before placing the next  {Or another way}.
  • Do not enter the same order twice before the first one gets completed/canceled/Partial, no cancellation will be made and both orders will be marked "Complete". We can't give you correct followers/likes/Views... number in that case. We will not refund these orders. Please keep your attention!
  • In case your Order has dropped, please wait for us to refill or cancel or Partial before ordering a new one. We will not cancel in this case. Please keep your attention!

Question: Cancellation Policy?

Answer: As this is digital delivery you are not able to cancel orders from your side. But as per our policy if the product is not delivered within 72 hours orders it will be canceled automatically and refunded to your balance. Except for the cases of some services like watch time and few services which take more time to complete.

Have More Questions?

Contact Us Anytime

 

SMM-Promotion

This is the Best & Cheapest Smm Panel. We Provide Real and Non-Drop Services in the Market with 24X7 Customer Support. smm-promotion.com

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